Providing underserved consumers with access to credit in 30 towns across Bulgaria
Provident Bulgaria, one of the country’s leading providers of home credit and part of the International Personal Finance (IPF) group, is pleased to report that it has broken through the 30,000 customer number. The business, which was launched in Sofia in September 2013, has grown significantly since it was launched and now offers home credit services in over 30 towns across the country.
In line with IPF’s commitment to promoting financial inclusion and responsible lending, Provident Bulgaria provides customers across the country with access to simple, transparent and flexible products. Since the business was established it has expanded its product range to meet the changing demands of existing customers and attract new borrowers; most recently launching a 12-week loan to provide customers with a shorter-term option for accessing credit.
Underpinning Provident Bulgaria’s extensive national presence and broad product range is a committed team of 160 employees and 550 agents. The team has been widely recognised for its high standard of customer service, including most recently a nomination for the International Stevie Awards for Sales and Customer Service where it won the People’s Choice award in the financial services category.
Gerard Ryan, IPF’s CEO, commented: “We are delighted with the level of growth we have seen in Bulgaria and how we are evolving our portfolio to meet the needs of our customers today and into the future. Helping consumers gain access to straightforward and, importantly, trustworthy credit options is at the heart of what we do, and I’m very proud that we have supported over 30,000 people in Bulgaria.
“Alongside Mexico and Romania, Bulgaria is one of IPF’s growth home credit businesses. By focusing on delivering relevant products that meet our customers’ expectations and deepening our coverage we will bring this business to maturity.”
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Rachel Moran - Investor Relations
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Nick Jones – Media
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Neil Doyle
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Jess Colman
+44 20 3727 1102 / +44 7515 597868
