It is estimated that 2 billion people worldwide are unbanked and, as such, excluded from day-to-day financial services.
Without the ability to be a part of the regulated financial system, people find it difficult to save, obtain fair-priced credit or start a business.
Access to regulated credit and insurance products can help individuals and families plan for upcoming events, deal with unexpected emergencies, help expand a microbusiness and seek peace of mind with health and life cover – all of which can improve the quality of their lives.
of applicants receive an offer of credit
of customers live in an area with a population less than 5,000
of customers in arrears not penalised for missing payments
customers that are female
customers served since 1997
years in business
Our customer representatives build long-term relationships that enable us to give people access to the credit they need to move forward in their lives.
It’s thanks to their hard work, local insights, and care for customers and communities that we’re able to connect even more people with our products and services and keep growing as a business.
By providing access to regulated credit in a responsible way, when it really matters, we give consumers with low to medium incomes a better, legitimate alternative to the unregulated 'grey' market.
We start the process for mainstream financial inclusion for underserved consumers.
Our positive social contribution extends to the wider economy. Our customer representatives take pride in connecting to people in their communities and helping them obtain regulated credit.
We also provide exciting career opportunities for our colleagues, invest in and support our communities, innovate with supplier partners to deliver growth and, as a responsible taxpayer, we believe in contributing our fair share to society in the markets in which we operate.