The Group is an equal opportunities employer. It is our policy that no job applicant, employee or customer representative will receive less favourable treatment because of race, colour, nationality, ethnic or national origin, gender, sexual orientation, marital status, age, disability or religion. The aim of this policy is to ensure that recruitment and progression opportunities are open to all and are based purely on merit, with all employees having the same access to training and career development.
The overall gender balance across the Group is 80% female. This reflects our large and unique customer representative workforce who are predominantly female and mirror the demographics of our largely female customer base.
The gender split of our employed workforce is set out in the chart below. The proportion of female senior management including direct reports was 31% in 2022. At 31 December 2022, the Board comprised 43% female members, meeting the Parker Review standard.
There are also more than half of the non-executive directors sitting on our Board are women.