We are a global financial services company playing a vital role in the lives of millions by providing unsecured, affordable credit and great value insurance products, in a responsible way.
The IPF Group is a people business with over 21,000 colleagues supporting over 1.7 million customers across 9 different markets. Regardless of location, we aim to attract, inspire, and engage a talented workforce which flourishes and is proud to work for us.
We are a purpose led organisation that strives to be an uncompromising force for good in the markets in which we operate, while maximising value for customers and investors.
By delivering value for our customers and staying focused on executing our strategy we are able to grow and deliver value to those invested in our business and other stakeholders.
Our approach to lending is guided by some key principles:
Respectful
We know our customers and treat them with respect at all times. We lend responsibly and act openly and transparently so that our customers can make informed choices.
Flexible
Where our customers face difficulty meeting their repayments, we take a sympathetic, flexible approach to rescheduling repayments, or we can offer a payment holiday if appropriate until they get back on track.
Transparent
We always provide information that is clear and easy to understand. We take our customers' data protection very seriously and keep all personal information stored securely.
Responsible
We always serve our customers in a responsible way, carefully assessing their financial circumstances with extensive affordability checks and clearly communicating our offer before lending.
